11/3/2019 Hp 3par Service Processor Software
HP 3PAR Service Processor Software SP-4.3.0.MU1 Upgrade Instructions: Service Edition Abstract This guide explains how to update the HP 3PAR Service Processor software from version SP-4.1.0.GA-97 or SP-4.2.0 and later to SP-4.3.0 MU1 at a customer site via physical media, the HP 3PAR Secure Service Architecture or SPOCC. This guide is for qualified technicians authorized by HP to update storage system software. Authorized technicians include HP field engineers, HP Partner and Channel Partners, certified self-maintaining customers, and authorized third-party field technicians. This guide is for HP INTERNAL AND PARTNER USE ONLY. HP Part Number: QR482-96848 Published: December 2014 Edition: 1 HP Confidential
The server provides software updates and HPE 3PAR Service Processor Onsite Customer Care (SPOCC) service tool applications. In SP mode, the SP and any connected system is supported and maintained using the Service Processor Maintenance (SPMAINT) utility. HP 3PAR Service Processor Software Userâs Guide Abstract This user guide is intended for system and storage administrators who use Service Processor and HP 3PAR StoreServ Storage systems.
HPE 3PAR Service Processor Software 4.x User Guide Part Number: QL226-10097 Published: June 2019 Edition: 1 Abstract This user guide is intended for system. QuickSpecs HPE 3PAR Software Products Overview Page 1. Series, guides you through the configuration of the service processor, StoreServ Storage and the application hosts - making storage setup virtually effortless. HPE 3PAR Operating System Software Suite is a required. HP 3PAR 7200 Operating System Software Suite Drive LTU BC746A. HPE recognized as a Leader in 2019 Magic Quadrant for Primary Storage HPE recognized as a Leader in 2019 Magic Quadrant for Primary Storage Built to meet the extreme requirements of massively consolidated cloud service providers, HPE 3PAR StoreServ provides more than 3M IOPS and consistent sub-ms. HP 3PAR Service Processor Software Userâs Guide Abstract This user guide is intended for system and storage administrators who use Service Processor and HP 3PAR StoreServ Storage systems.
© Copyright 2014 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgments Microsoft®, Windows®, Windows XP®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. http://www.hp.com/go/storagewarranty
Contents 1 Introduction................................................4 2 SP Software SP-4.3.0 MU1 Overview..............................5 3 Supported Update Paths.......................................6 Supported Service Processors...................................................6 4 Service Processor Software Pre-update Task Overview...................7 Verifying Communication Between the SP and the Storage System..........................7 Verifying the Service Processor Software and Processes.................................7 5 Updating to SP-4.3.0 MU1 Software Using Physical Media...............9 6 Updating to SP-4.3.0 MU1 Software via the HP 3PAR Secure Service Architecture................................................10 7 Updating to SP-4.3.0 MU1 Software Using SPOCC...................11 Updating from SP-4.1.0.GA-97 to SP-4.3.0.GA-24....................................11 Updating from SP-4.2.0 and later to SP-4.3.0.GA-24..................................12 8 Running a Health Check......................................13 Running a Health Check from SPMAINT..........................................13 Running a Health Check from SPOCC............................................13 HP Confidential Contents 3
1 Introduction This guide explains how to update the HP 3PAR Service Processor Software from version SP-4.1.0.GA-97 or SP-4.2.0 and later to SP-4.3.0 MU1 at a customer site via physical media, the Secure Service Collector, or SPOCC. NOTE: ⢠Review the HP 3PAR Service Processor Release Notes before updating the Service Processor. ⢠To rebuild or restore the SP software, see the HP 3PAR Service Processor Software Rebuild Instructions located at the Service Access Workbench site http://sawpro.atlanta.hp.com/km/saw/search.do 4 Introduction HP Confidential
2 SP Software SP-4.3.0 MU1 Overview ⢠Version name: Service Processor Software SP-4.3.0 MU1 ⢠Software Build: The software build number of the SP-4.3.0 MU1 release is SP-4.3.0.GA-24. ⢠Prerequisite: Prior to the installation of SP-4.3.0 MU1, the minimum SP software level must be at version SP-4.1.0.GA-97. After installing SP-4.3.0 MU1 the Service Processor will restart. It may take up to 5 minutes before the SP is available after a restart and you will be disconnected during that time. NOTE: ⢠Modem support is not provided. ⢠For prior SP configurations see the HP 3PAR Service Processor Support Matrix on the HP Storage Single Point of Connectivity Knowledge (SPOCK) at: http://www.hp.com/storage/spock Select 3PAR under the Other Hardware menu. Locate Other HP 3PAR Support Matrices. HP Confidential 5
3 Supported Update Paths The SP must be at a minimum level of SP-4.1.0.GA-97 before updating to SP-4.3.0.GA-24. IMPORTANT: ⢠HP 3PAR T-Class and HP 3PAR F-Class platforms are not supported with HP 3PAR OS 3.2.1 and later. ⢠On HP 3PAR StoreServ 7XX0c platforms do not attempt downgrading to HP 3PAR OS versions 3.1.3 or 3.1.2 from HP 3PAR OS 3.2.1 and later. For other configuration information, see the Support Matrix for specific update paths on the HP Storage Single Point of Connectivity Knowledge (SPOCK) at: http://www.hp.com/storage/spock Supported Service Processors The following Service Processors are supported with release level SP-4.3.0.GA-24. Service Processor Platform type Supported models Virtual Service Processor Virtual ESXi 4.x ESXi 5.0 ESXi 5.1 ESXi 5.5 Virtual Service Processor Virtual Hyper-V Server 2008 R2 Hyper-V Server 2012 Hyper-V Server 2012 R2 HP ProLiant Physical DL320e DL360e Supermicro Physical Supermicro II For more information, see the Single Point of Connectivity Knowledge for HP Storage Products (SPOCK) website: http://www.hp.com/storage/spock 6 Supported Update Paths HP Confidential
4 Service Processor Software Pre-update Task Overview NOTE: These tasks are applicable to updates via physical media or the Secure Service Collector. Before updating the SP software, perform the following pre-update tasks from SPMAINT in the following order to ensure proper installation: ⢠âVerifying Communication Between the SP and the Storage Systemâ (page 7) ⢠âVerifying the Service Processor Software and Processesâ (page 7) NOTE: For additional support, contact an authorized HP 3PAR Service Provider. Verifying Communication Between the SP and the Storage System To establish communication between the SP and the storage system, use an SPMAINT Interactive CLI for entering CLI commands on the system. 1. To launch the Interactive CLI, from the SPmaint main menu, type 7 for Interactive CLI for a StoreServ. 2. Select the desired storage system, and then press ENTER to begin an interactive CLI session. To exit Interactive CLI, type exit, and then press ENTER to return to SPmaint main menu. Verifying the Service Processor Software and Processes Before applying the SP software, verify the current SP OS software. To do this: 1. Use a serial or SSH connection to establish a connection to the SP. 2. From the SPmaint main menu, type 1 for SP Control/Status, and then press Enter. 3. Type 1 for Display SP Version, and then press Enter. 4. Locate the SP Version in the output to verify that the current level meets the required minimum SP level for an update. Example: 1.1 Display SP Version SP Software Version SP-4.3.0.GA-17;P001 SP Base Image Version: Red Hat Enterprise Linux Server release 6.1 (Santiago) SP Version: 4.3.0.GA-17 SP Patches: P001 HP 3PAR OS release (3.2.1): 3.2.1.xxx More detail is available in the latest SPLOR or spconfig data. Press <enter/return> to continue 5. Press Enter to return to the SP Control menu. 6. Type 13 for Display SP status to check the processes that are running. Save the SP status output to compare with the post-update output by logging the session to your service device such as a laptop. HP Confidential Verifying Communication Between the SP and the Storage System 7
The following is an example of the output of running processes: The following global procedures are running: /sp/prod/code/csst/bin/SPcommctlr /sp/prod/code/csst/bin/SPnetmon /sp/prod/code/csst/bin/SPtransfer /sp/prod/code/csst/bin/SPup2date /sp/prod/code/csst/bin/STlogger /sp/prod/code/csst/bin/spcollect /sp/prod/code/csst/bin/spevent /sp/prod/code/csst/bin/stAnalyze /sp/prod/code/csst/bin/stBackDoor /sp/prod/code/csst/bin/stGrpNot /sp/prod/code/csst/bin/stMonitor /sp/prod/code/csst/bin/stNotify There are 9 httpd server processes running spevent is running for the following clusters: 1400383 (383) spcollect processes are running as follows: biosmsg for 1400383 (383) config for 1400383 (383) eeprom for 1400383 (383) environ for 1400383 (383) evtlog for 1400383 (383) perform for 1400383 (383) status for 1400383 (383) For SPs that are running in Secure Network Mode, the following information is also displayed: SSAgent run status - agent is running 7. Press Enter to return to SP Control menu. 8. Type x and press Enter to return to the SPMAINT main menu. 8 Service Processor Software Pre-update Task Overview HP Confidential
5 Updating to SP-4.3.0 MU1 Software Using Physical Media Before installing the SP-4.3.0.GA-24, the SP must be at a minimum level of SP-4.1.0.GA-97. 1. Insert the HP 3PAR Service Processor Software SP-4.3.0.GA-24 media into the SP physical media drive. 2. From the SPMAINT main menu, type =1.16.1, and then press Enter. 3. Type the number corresponding to the CDROM option, and then press Enter. During this process, the SP validates the contents of the media. If the checks pass, a prompt to update from the media displays. 4. Type y and then press Enter to update the SP from the media. NOTE: The SP will restart at the end of this update and you will be disconnected from SPMAINT. After the restart, you must reconnect to the SP and then start SPMAINT. In addition, check the status of Maintenance Mode to ensure it is OFF. 5. From the SPMAINT main menu, type 1 for SP Control/Status, and then press Enter. 6. Type 1 for Display SP Version and then press Enter to verify that the SP package is completely installed. 1.1 Display SP Version SP Software Version SP-4.3.0.GA-24 SP Base Image Version: Red Hat Enterprise Linux Server release 6.1 (Santiago) SP Version: 4.3.0.GA-24 HP 3PAR OS release (3.2.1): 3.2.1.200 More detail is available in the latest SPLOR or spconfig data. Press <enter/return> to continue At this point, the patch was successfully applied to the SP. 7. Press Enter to return to the SP Control menu. 8. After verifying the SP version, type 13 for Display SP Status, and then press Enter to view active SP process. 9. Compare the SP status output with the previously saved status output from step 6 of Verifying the Service Processor Software and Processes to verify the same processes are running. See the HP 3PAR Service Processor Service Guide for information about running processes. 10. Press Enter to return to the SP Control menu. 11. Type x and then press Enter to return to the SPMAINT main menu. 12. Verify communication between the SP and storage system as described in âVerifying Communication Between the SP and the Storage Systemâ (page 7). 13. Remove the media from the media drive, and store it in the storage system cabinet. 14. Verify the health of the system as described in âRunning a Health Check from SPMAINTâ (page 13). HP Confidential 9
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6 Updating to SP-4.3.0 MU1 Software via the HP 3PAR Secure Service Architecture NOTE: The following procedure is only for internal use and is to be performed by an authorized administrator. The SP-4.3.0.GA-24 update can be applied to the SP via the HP 3PAR Secure Service Architecture database. CAUTION: ⢠Do NOT use a collector server SSH remote session to connect to the SP to perform an update. The connection resets during the update and may result in failure. The SP may require a rebuild of the software when an update failure occurs. ⢠You must make sure that all SPMAINT sessions are terminated before you deploy a package. Otherwise, the deployment will fail. NOTE: ⢠Close SPMaint consoles before deploying Secure Service Collector packages. 1. Connect to the Secure Service Collector and log on. 2. Locate and click the Software tab. 3. Click Deploy packages to assets over the internet. 4. Select the SP-4.3.0.GA-24 package, and then click Next. 5. Select Manual Deployment, and then click Next. 6. In the Available Assets table, search for the asset to which you wish to deploy the MU1 package and then click to check. 7. Click Add Checked and then click Next. 8. Select the Schedule package for immediate deployment option, and then click Next. 9. If you want to be alerted to events as the package deploys, select the appropriate notification options, enter your contact information, and then click Next. 10. Review the confirmation information. To install the update on the SP, click Deploy. 11. Use the Package Deployment Manager to check the status of the update deployment. To refresh the page, press F5. 12. After you verify that the deployment is complete, exit the session and log off the server. The selfinstall package will automatically apply itself to the SP, and install the update and then restart the SP. 13. Wait for the update process to finish. This will take approximately 20 minutes. Nokia n8 firmware. 14. Connect to the SP, verify the SP software version, and verify that the processes are active. Compare the output to the output from step 6 of Verifying the Service Processor Software and Processes. 15. Verify communication between the SP and the storage system as described in âVerifying Communication Between the SP and the Storage Systemâ (page 7). 16. Verify the health of the storage system as described in âRunning a Health Checkâ (page 13). 10 Updating to SP-4.3.0 MU1 Software via the HP 3PAR Secure Service Architecture HP Confidential
7 Updating to SP-4.3.0 MU1 Software Using SPOCC IMPORTANT: ⢠Ensure that browser pop-ups are allowed. ⢠To exit the update interface at any time, click any of the tabs in the left navigation pane. ⢠You cannot cancel an update procedure after it starts. ⢠During an SP update, most other SP functions are unavailable. Do not try to perform any SP tasks when an update is in progress. Doing so may cause unpredictable results. ⢠See the HP Storage Single Point of Connectivity Knowledge (SPOCK) website: http:// www.hp.com/storage/spock for HP 3PAR support matrices and hardware support for HP 3PAR OS. Updating from SP-4.1.0.GA-97 to SP-4.3.0.GA-24 1. Click Update in the left navigation pane. 2. Click Update Service Processor. 3. If the SP update package was not pre-loaded by HP, click Load Update. 4. Select the location of the SP update to load from one of the options: a. ISO Image: click Browse to locate the ISO image file. b. SP DVD drive c. Location path: (HP authorized users only) This option enables HP authorized users to specify the location path of a directory that contains the software RPMs. Click Load to continue. The message Loading.. appears with a progress bar while the update is staged. 5. When the update is staged. The current SP version appears and the version that was loaded appear. Click Yes to install the update. WARNING! The firewall will be raised upon completion of the update. Make sure your current IP address is in the public firewall rules. Click Install. 6. The screen clears and the message Updating SP.. appears with a progress bar. NOTE: You will be prompted to enter a user name and password during the update. You must enter the administrator credentials and then click OK to continue the update. When the update completes, the message SP Update Successful appears, the Service Processer restarts to activate changes and you will be disconnected for up to 5 minutes. 7. After the restart, connect to the SP and log into SPOCC, updated information and the SP software version appears on the Home page. 8. Verify the health of the storage system as described in âRunning a Health Check from SPOCCâ (page 13). HP Confidential Updating from SP-4.1.0.GA-97 to SP-4.3.0.GA-24 11
Updating from SP-4.2.0 and later to SP-4.3.0.GA-24 1. Click Update in the left navigation pane. 2. Click Update Service Processor. 3. A screen appears showing your next steps. Carefully review these steps and then click Next to continue. 4. Select one of the following options to identify the location of the SP version that you are updating to: a. Pre-loaded: This is the default option. The Pre-loaded list contains software versions that were either automatically loaded for you from HP or previously staged from an ISO image or physical media. Choose a version from the drop-down box and then click Next to continue. b. ISO Image: Choose this option if the update is stored in an ISO image file. ⢠Click Browse to navigate to the software version you wish to install. ⢠Click Next to continue. c. Service Processor DVD drive: Choose this option if your software is on physical media. ⢠Click Next to continue. ⢠Place the DVD in the media drive, a message appears: A DVD was detected in the Service Processor media drive. The media drive will open for you to remove the DVD after the staging is finished. Press OK to continue or Cancel to abort. Click OK to continue. ⢠A progress bar appears while files are staged. NOTE: Staging fails if SP Storage space is very low. The wizard provides a link to SP Cleanup where you can delete files to free space. ⢠When staging is complete, the media drive opens so you can remove the DVD. 5. The Review release notes page appears. Click the link to view the release notes for the SP version that you selected, or click the HP Support Center link for more information about the product. When you have thoroughly reviewed the release notes, click Next. 6. A confirmation message appears showing the version being installed. Carefully review the selection and then click Install to continue or click Back to change your selection. The Update status screen appears showing Status: Update in progress and the status of the update in the Details section. 7. When the update completes the message The Service Processor will now reboot to activate changes and you will be disconnected. Please log in again after 5 minutes. appears, and the status changes to Status: Update Succeeded. 8. After the restart, connect to the SP and log into SPOCC, updated information and the SP software version appears on the Home page. 9. Verify the health of the storage system as described in âRunning a Health Check from SPOCCâ (page 13). 12 Updating to SP-4.3.0 MU1 Software Using SPOCC HP Confidential
8 Running a Health Check After the SP update is complete, determine the current status and verify the overall health of the storage system using either the SPMAINT utility or SPOCC. Running a Health Check from SPMAINT 1. From the SPMAINT main menu, type =4.4, and then press Enter. 2. Select the system to run the health check on, and then press Enter. The following prompt appears: Are you sure you want to retrieve and transfer the check health data for StoreServ <System_Name>? (y or n) 3. Type y, and then press Enter. NOTE: When running the Health Check, the screen might remain blank while information is gathered. This process could take a few minutes before displaying results. Please wait and do not attempt to cancel or start over. After the health check has finished gathering data, the SP displays a list of files to view, as shown in the following figure: 4.4.2 Show latest health check status from StoreServ Available files 1 > /sp/prod/data/files/1300338/status/110420.101029.all 2 > /sp/prod/data/files/1300338/status/110420.101029.det 3 > /sp/prod/data/files/1300338/status/110420.101029.err 4 > /sp/prod/data/files/1300338/status/110420.101029.sum 0 > Abort Operation Please select a file to display Type the number that corresponds to the summary data file that has the .all extension, and then press Enter. 4. Review the summary data file. NOTE: ⢠You can use the more command to view files. Press the space bar to move to the next page. ⢠Review and correct any exceptions before performing an HP 3PAR OS update. Press Enter to continue, and then type 0 for Abort Operation to exit the health check. NOTE: After you exit, the report is no longer available and must be rerun to be seen again. 5. Log out of the SP. Running a Health Check from SPOCC IMPORTANT: Ensure that browser pop-ups are allowed. 1. Click Support in the left navigation pane. HP Confidential Running a Health Check from SPMAINT 13
2. Click Health Check from the list of StoreServ Actions. 3. A pop-up window appears showing a status message while the health check runs. NOTE: When running the Health Check, the screen might remain blank when using Internet Explorer while information is gathered. This process could take a few minutes before displaying results. Please wait and do not attempt to cancel or close your browser. 4. When the health check process completes, it creates a report and displays in a new browser window. Click either Details or View Summary to review the report. 5. Correct any noted problems. Close the report window when you are done. 14 Running a Health Check HP Confidential
3PAR Inc. was a manufacturer of systems and software for data storage and information management headquartered in Fremont, California, USA. 3PAR produced computer data storage products, including hardware disk arrays and storage management software.It became a wholly owned subsidiary of Hewlett Packard Enterprise after an acquisition in 2010.
History[edit]
3PAR was founded in mid-1998 or 1999, originally called 3PARdata.[1] The founders included Jeffrey Price and Ashok Singhal, the P and A in the company's name. The R stands for a third partner, Robert Rogers, who left the company in 2001. David Scott became president and CEO in January 2001.[2]
3PAR first shipped the InServ storage server in September 2002. 3PAR's primary competitors in the enterprise storage market are Dell EMC, Pure Storage, NetApp, Hitachi Data Systems and IBM. 3PAR called itself a pioneer of thin provisioning, a mechanism to improve the utilization efficiency of storage capacity deployment.[3][4]3PAR first announced this capability in June 2002 and shipped it to customers in 2003.[5]
An investment round of almost $33 million was disclosed in February 2004. Investors included Mayfield Fund, Menlo Ventures and Worldview Technology Partners.[1] In September 2007, 3PAR opened a second research and development office in Belfast, Northern Ireland.[6] The company completed an initial public offering in November 2007[7] and was initially listed on the NYSE Arca exchange under the symbol PAR.[8] In the same month, 3PAR introduced Virtual Domains, which allow for secure application data isolation on a consolidated multi-tenant storage platform. In December 2008, 3PAR moved to the NYSE Big Board. One year later, 3PAR opened an Indian subsidiary in Bangalore focused on providing logistical and administrative support for its Global Services and Support operations. In March 2010, the company introduced 3PAR Adaptive Optimization, the industry's first implementation of autonomic storage tiering for cost optimization in high-end storage systems, targeted at enterprises and service providers. In April 2010, the company was recognized by Forbes magazine as the fourth fastest growing technology company in its Tech25 list.[9]
Hp 3par Service Processor Software 4.4 Upgrade InstructionsTakeover bids[edit]
On August 16, 2010, Dell announced that it would acquire 3PAR in a transaction valued at approximately $1.15 billion, net of 3PAR's cash.[10]
Following that, on August 23, 2010, Hewlett-Packard Company (HP) announced it had offered $1.5 billion (30% higher than Dell's offer) to acquire 3PAR in a letter sent to 3PAR's president and CEO.[11]
On August 26, 2010, 3PAR said it accepted Dell's revised offer for a price of $24.30 per share, or approximately $1.6 billion, net of 3PAR's cash.[12]
Then on August 27, both parties re-offered their bids, with Dell offering $27 a share to buy 3PAR, and HP offering $30 only 90 minutes later, valuing the company at more than $2 billion.[13]
On September 2, 2010, Dell increased its offer to $32 per share but declined to revise its bid after HP upped its bid to $2.4 billion or $33 per share shortly thereafter.[14][15] Dell received a $72 million break-up fee from 3PAR for the termination of the initial merger agreement.
On September 27, 2010, HP completed the acquisition for $2.35 billion. In 2015, 3PAR became part of Hewlett Packard Enterprise.
Products[edit]
A 3PAR storage device in 2007
3PAR promoted what it called 'utility storage',[16] designed to be the storage foundation for utility computing architectures. Utility computing architectures provide a multi-tenant platform on which service providers can deliver both virtualized and scalable enterprise IT as a utility service. The emergence of software as a service (SaaS), infrastructure as a service (IaaS) and social networking business models deployed via the internet and cloud computing are examples of this trend. Enterprises and government organizations that are turning their IT organizations into internal service bureaus by building shared virtualized infrastructures for flexible workload consolidation are another.
In 2005, 3PAR's InServ storage server was marketed for business data centers.[17] It included the models T400 and T800 which compete with high-end monolithic storage arrays like the EMC DMX and HDS USP, and the models F200 and F400 which compete with modular storage arrays like the EMC CX and HP EVA.
The current range of HPE 3PAR products consists of the 8000, 9000, and 20,000 series. The 8000 series was introduced in 2015 as a mid- range offering, available in both flash and hybrid variations [18]. The high end 20,000 series was also introduced in 2015 and scales to 8 nodes, this can be scaled even further by using a federation [19] . Most recently the 9000 series was introduced in 2017 which sits in between the 8000 and 20,000 series, scaling up to 4 nodes. [20]
Common across all 3PAR models is the architecture based around the ASIC. The current ASIC version is Gen5 and enables functionality such as compression, thin provisioning and parity calculations. Also common across all 3PAR models is the 3PAR OS software, 3PAR OS 3.3.1 enhanced data reduction capabilities with the introduction of compression and enhancements to dedupe [21].
References[edit]Hp 3par Service Processor Software Download
Hpe 3par Service Processor Software 5.x User GuideFurther reading[edit]Hpe 3par Service Processor Software 5.0 User Guide
External links[edit]Hp 3par Service Processor Software Windows 7
Hpe 3par Service Processor Software 5.0.x User Guide
Hpe 3par Service Processor Software User Guide
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